Before you arrive
Confirm the service and date, and ask whether any preparation is required.
Patients & Families
Patients & Families
Practical information to help patients and families prepare, ask questions, and stay involved in care.
We want patients and families to feel informed before, during, and after a visit. Our team can help you choose a service and understand how to prepare.
Below you will find our visiting hours and the insurance schemes we accept. Call us if you have questions about supporting a patient.
Prepare for your visit
Requirements can vary by service. Contact the facility if you are unsure what to bring.
What to bring
Bring identification, relevant referral notes, prescriptions, and previous results when available.
Supporting a patient
Ask the care team how you can help, and plan your visit within patient visiting hours.
Visiting hours
12:30 pm – 2:00 pm and 4:00 pm – 6:00 pm
Daily, including weekends and holidays. The hospital itself is open 24/7 for care and emergencies.
Insurance we accept
- SHA (TSC, NPS and civil servants)
- CIC
- MAKL
Please bring your insurance card and ID, and call us to confirm cover before a planned procedure.
Ready to arrange a visit?
Send a request and our team will contact you to confirm the details.